Shipping policy

SHIPPING POLICY

How Your Order Is Made
Every Saint Sculpt piece is made to order through our production partner, Tapstitch. Nothing is pre-made or sitting in a warehouse — production begins only once your order is placed and paid for. This is what allows us to offer a full catalog without holding inventory, but it also means shipping timelines are a little different from an off-the-shelf retailer.

Production Time
Once your order is placed, production takes 3–7 business days. We aim to have every order shipped within 8 business days of payment at the latest.

Domestic (U.S.) Delivery
Once your order ships, delivery to U.S. addresses typically takes 5–7 business days.

Total Time, Start to Finish
Combining production and delivery, most U.S. orders arrive in 8–14 business days from the day you order, occasionally up to 15 business days during high-volume periods.

International Shipping
Saint Sculpt ships internationally. International transit times vary by destination and carrier and aren't fixed the way our U.S. timeline is — any available estimate will be shown at checkout before you complete your order.

Customs & Import Duties
For international orders, your country may charge customs, duties, or import fees on delivery. These aren't included in your order total and are the responsibility of the customer, consistent with our Terms of Service.

Free Shipping

All orders ship free, automatically applied at checkout — no code needed.

Tracking Your Order
As soon as your order leaves the production facility, you'll receive a tracking number by email.

Delays Outside Our Control
All delivery times are estimates, not guarantees. We're not responsible for delays caused by the carrier, customs processing, weather, or other events outside our control — though we'll always help track down a delayed package if you reach out.

Order Changes & Cancellations
Because production starts quickly, you have a 24-hour window after placing your order to request a change or cancellation. Email us at saintsculpt@gmail.com as soon as possible — once production has started, we may not be able to modify or cancel the order.

Address Accuracy
Please double-check your shipping address before placing your order. We ship to the address provided at checkout, and we're not able to reroute a package once it's left the facility. If you notice an error, contact us immediately — we can only make changes before production begins.