FAQ
Orders & Shipping
What does "made to order" mean?
Nothing sits in a warehouse. Every piece is made after you order it. That's why it takes a little longer than grabbing something off a shelf, and why nothing goes to waste.
How long does shipping take?
Production: 3–7 business days.
Delivery: 5–7 business days after it ships (US addresses).
Total: most US orders arrive in 8–14 business days, occasionally up to 15.
You get a tracking number by email as soon as it ships.
Where do you ship, and is it free?
Free shipping to US · CA · UK · AU · FR, applied automatically at checkout. No code.
We ship to other countries too. You'll see the shipping cost at checkout before you pay. Orders outside the US may be charged customs or import fees on delivery.
Can I change or cancel my order?
Email saintsculpt@gmail.com within 24 hours of ordering. Once production starts, we may not be able to change or cancel it.
How do I track my order?
Your tracking link comes by email the moment your order ships. Can't find it? Email us with your order number.
Sizing
How do I pick my size?
Every product page has its own size chart and a fit scale that tells you if the piece runs small, true to size or runs big. All the charts are in one place on the Size Guide.
Our pieces are cut boxy. Between sizes? Size down for a closer fit.
Still not sure on size?
Email saintsculpt@gmail.com with your height and weight and we'll tell you which size to get. We'd rather get it right before we make it.
Returns
Do you take returns or exchanges?
Yes. You have 14 days from delivery to return a piece for an exchange or store credit. It needs to be unworn, unwashed and still have its tags on.
To start one, email saintsculpt@gmail.com with your order number and what you'd like instead. Return shipping is on you. We don't do cash refunds on returns, only exchanges or store credit.
What if my order arrives damaged, defective or wrong?
Email saintsculpt@gmail.com within 7 days of delivery with a photo of the issue. We'll send a free replacement or a refund. No return shipping needed, and this doesn't count against the 14-day return window.
Deals & Full Sets
What deals do you have?
All automatic in your cart. No code.
- 2+ pieces: 20% off everything
- 3+ pieces: a free Frayed Tee, and still 20% off
Mix any pieces you like. Free shipping to US · CA · UK · AU · FR on every order.
How do Full Sets work?
The Full Sets page puts each top next to the bottoms it was made with, colours matched. Add both and 20% comes off automatically.
Is checkout secure?
Yes. Every order goes through Shopify's encrypted checkout. Pay with card, Apple Pay, Google Pay, Shop Pay or PayPal.
The Brand
What are drops?
Every release is its own world. Drop 001 was ARC Racing Division, a fictional racing team we built a whole collection around. Drop 002 was The Congregation, pure Saint Sculpt. Drop 003, The Atelier, is all about the piece: construction, raw edges, considered cuts. The full story is on Our Story.
Still need help? Email saintsculpt@gmail.com. We usually reply within a day.



